Written for end-users focusing on business and financial reporting, this guide to Crystal Reports (version 11) explains to nonprogrammers the many new features and improvements of the software. Tutorials for beginning and advanced users, a full list of all Crystal syntax function calls, and financial reporting templates will enable employees from any department to generate clear, usable reports without wasting time, getting frustrated, or resorting to the trial-and-error method. An included appendix features the best Crystal Reports questions and answers from the author's website.